With regard to European Directive – 2002/58/EC on Privacy and Electronic Communications, otherwise known as the EU e-Privacy Directive: We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information. Our policy is to collect no personal information about you when you visit our website, unless you choose to make such information available to us.
What information do we collect?
We may collect, store and use the following kinds of personal information:
(a) our web server may record information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation. This is done so that the content of the site can be improved, and your personal information is not identified.
(b) information that you provide when contacting us and any other information that you choose to send to us – we may keep a record of that correspondence.
Except as stated already, The Flower Bar will make no attempt to identify individual website users. You should be aware, however, that access to web pages will generally create log entries in the systems of your ISP or network service provider. These entities may be in a position to identify the client computer equipment used to access a page. Such monitoring would be done by the provider of network services and is beyond the responsibility or control of The Flower Bar.
All website server log file information collected by The Flower Bar is kept secure and no access to raw log files is given to any third party. This information does not result in the identification of your personal e-mail address or other personal information. The information collected is only the file volume and timing of access to the site whilst visiting the site. This is done so that the content of the site can be improved, and your personal information is not identified.
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, possibly have a negative impact upon the usability of many websites.
Third Party Cookies
When we provide links to third party services you find useful, they may place a cookie on your device to make their service easier to use. Our website may also carry embedded Maps from Google Inc. (by use of the interactive Google streetview map on our Location information page), Lockerz ‘share’ buttons to enable users of the site to easily share articles with their friends through a number of popular social networks. These sites may also set cookies when you are also logged in to their service. We do not control the dissemination of these cookies and you should check the relevant third party website for more information about these cookies.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visitwww.allaboutcookies.org
Using your personal information
We may use your personal information to:
(a) send statements and invoices to you, and collect payments from you.
(b) send you general (non-marketing) commercial communications
(c) send you email notifications which you have specifically requested.
(d) send to you our newsletter and other marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications.
(e) deal with enquiries and complaints made by or about you relating to the website.
Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us. We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
In addition, we may disclose your personal information:
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling; and
(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. Unfortunately, the transmission of information via the Internet is not completely secure. So, whilst We will do our best to protect your personal data, we cannot ensure the security of your data transmitted to our site. Any transmission is at your own risk. Once We have received your information we will use strict procedures and security features to prevent unauthorised access.
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:
(a) the payment of a fee (currently fixed at £10.00); and
(b) the supply of appropriate evidence of your identity [(for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address)].
We may withhold such personal information to the extent permitted by law.
You may instruct us not to process your personal information for marketing purposes by email at any time. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.
Third party websites
The website may contain links to other websites. We are not responsible for the privacy policies or practices of third party websites.
Please let us know if the personal information which we hold about you needs to be corrected or updated.